Introduction

Welcome to the Success Positive LLC Privacy Policy! We understand that your privacy is important, and we are committed to protecting your personal information. This document outlines how we collect, use, and safeguard your data, with a special focus on our SMS communication practices. Whether you are a business owner or a client participating in our mentoring programs, this policy is designed to provide you with clear and transparent information about your rights and how your data is handled. Our goal is to ensure you feel informed and confident in your interactions with us. Thank you for trusting Success Positive LLC with your personal information.

Data Collection and Use

At Success Positive LLC, we prioritize transparency in how we handle your personal data. Below is an overview of the types of data we collect, how we use it, and the legal basis for processing:

1. Types of Data Collected: We collect various types of personal data to provide our services effectively. This may include your name, contact information (such as email and phone number), billing details, and any relevant business information necessary for our mentoring programs.
2. Purpose of Data Collection: The data we collect is used for several key purposes:
   • To communicate with you about our services, including updates and relevant information about your mentoring program.
   • To fulfill our contractual obligations and provide the services you have requested.
   • To improve our services by analyzing user interactions and feedback.
   • To ensure compliance with legal obligations and protect our legal rights.
3. Legal Basis for Processing: We process your personal data on the following legal grounds:
   • Consent: We obtain your explicit consent to process your data for specific purposes, such as receiving SMS communications.
   • Contractual Necessity: Processing is necessary for the performance of a contract with you.
   • Legitimate Interests: We may process your data based on our legitimate interests, such as improving our services or enhancing user experience, provided these interests are not overridden by your rights.
4. Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

By understanding our data collection and use practices, you can feel confident that your information is handled with care and respect. If you have any questions about how we manage your personal data, please don’t hesitate to contact us.

SMS Consent and Communications

At Success Positive LLC, we take your privacy seriously and are committed to ensuring transparency in our SMS communication practices. Here’s how we handle SMS consent and communications:

1. Obtaining Explicit Consent: Before sending any SMS messages, we require explicit consent from you. This means you must actively opt-in to receive SMS communications from us. We ensure that any opt-in boxes are not prechecked, allowing you to make a clear and informed decision.
2. Opt-in Process: To subscribe to our SMS communications, you may be asked to fill out a form or provide your phone number on our website. By doing so, you agree to receive messages related to our services, updates, and relevant information concerning your mentoring program. We ensure that you are fully informed about the nature and frequency of these communications at the time of opting in.
3. Opt-out Process: We respect your right to withdraw consent at any time. If you decide that you no longer wish to receive SMS messages from us, you can easily opt-out by following the instructions provided in each message, typically by replying with a keyword such as “STOP” or “UNSUBSCRIBE.” This process is designed to be straightforward, ensuring you have control over your communications preferences.
4. Message Frequency and Fees: We strive to keep our SMS communications relevant and not overly frequent. Typically, you can expect to receive a limited number of messages each month. While we do not charge for these messages, standard messaging rates from your carrier may apply. We recommend checking with your mobile provider for details on any applicable fees.
5. Data Protection Measures: Your phone number and any related personal information are stored securely and used solely for the purpose of sending SMS communications you have opted in to receive. We do not share this information with third parties without your explicit consent, except as required by law.

By providing this comprehensive overview of our SMS consent and communications practices, we aim to give you confidence and control over the messages you receive from Success Positive LLC. If you have any questions or require assistance, please contact us using the information provided in this privacy policy.

Data Sharing and Third Parties

At Success Positive LLC, we understand the importance of protecting your personal data and are committed to maintaining its confidentiality. Here is how we handle data sharing with third parties:

1. Purpose of Data Sharing: We may share your personal data with third parties only when it is necessary to provide our services effectively. This includes collaborating with trusted partners who assist us in delivering our mentoring programs and other related services.
2. Categories of Third Parties: The third parties we may share your data with include:
   • Service Providers: Companies that help us operate our website, process payments, and manage communications, including SMS services.
   • Legal and Regulatory Authorities: If required by law, we may disclose your personal information to comply with legal obligations or respond to valid legal requests.
3. Data Protection Measures: We ensure that all third parties we work with adhere to strict data protection standards. Contracts are in place to guarantee that they only use your data for the specified purposes and implement appropriate measures to protect it.
4. No Unauthorized Sharing: We do not sell, rent, or lease your personal information to third parties for their marketing purposes without your explicit consent. Any sharing of your data is done with your privacy in mind and within the bounds of the law.
5. Your Control Over Data Sharing: You have the right to know which third parties we share your data with and for what purposes. If you wish to learn more or have concerns about data sharing, please contact us using the details provided in this privacy policy.

By outlining our practices regarding data sharing with third parties, we aim to provide you with confidence that your information is handled responsibly. If you have any questions or need further clarification, feel free to reach out to us.

User Rights and Contact Information

At Success Positive LLC, we are committed to ensuring that you have control over your personal data and understand your rights. As a user, you have the following rights regarding your personal information:

1. Access to Your Data: You have the right to request access to the personal data we hold about you. This enables you to receive a copy of the data we have and verify that we are processing it lawfully.
2. Correction of Your Data: If any personal data we hold about you is incorrect or incomplete, you have the right to request a correction. We strive to ensure that all data is accurate and up-to-date.
3. Erasure of Your Data: You have the right to request the deletion of your personal data when there is no compelling reason for us to continue processing it. This is also known as the “right to be forgotten.”
4. Restriction of Processing: You can request that we restrict the processing of your personal data under certain circumstances, such as if you contest the accuracy of the data or the processing is unlawful.
5. Data Portability: You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format. You can also request that we transmit this data to another data controller where feasible.
6. Object to Processing: You have the right to object to the processing of your personal data based on our legitimate interests. If you raise an objection, we will cease processing your personal data unless we can demonstrate compelling legitimate grounds for the processing.
7. Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing carried out before you withdraw your consent.

If you wish to exercise any of these rights, please contact us using the information provided below. We will respond to your request promptly and in accordance with applicable data protection laws.

Contact Information:

• Email: [email protected]
• Phone: (123) 456-7890
• Address: Success Positive LLC, 123 Main Street, Buffalo, NY 14201

We are here to assist you with any inquiries or concerns you may have regarding your personal data. Your privacy is important to us, and we are committed to providing you with the support you need to exercise your rights.

Policy Updates and Changes

At Success Positive LLC, we are committed to keeping our privacy policy up-to-date to reflect any changes in our practices or legal requirements. Here’s what you need to know about updates to our privacy policy:

1. Regular Reviews: We conduct regular reviews of our privacy policy to ensure it remains accurate and compliant with applicable laws. This helps us provide you with the most relevant information about how we handle your personal data.
2. Notification of Changes: If we make significant changes to the policy, we will notify you through appropriate channels, such as email or an announcement on our website. This ensures you are aware of any updates and can review them promptly.
3. Effective Date: Each version of the privacy policy will include an effective date, clearly indicating when the changes take effect. This allows you to track any updates and understand how they may impact your data.
4. Your Continued Use: By continuing to use our services after any changes have been made to the privacy policy, you acknowledge and agree to the updated terms. If you do not agree with the changes, you may exercise your rights as outlined in this policy.
5. Feedback and Inquiries: We welcome your feedback and questions about any changes to our privacy policy. Please do not hesitate to contact us if you have concerns or require further clarification.

By keeping you informed about updates to our privacy policy, we aim to maintain transparency and trust in our relationship with you. For any questions or further assistance, please reach out to us using the contact information provided in this policy.