Privacy Policy

Introduction

Welcome to the Privacy Policy of Success Positive, LLC. At Success Positive, we are committed to safeguarding your personal information and ensuring your privacy is protected. This policy outlines how we collect, use, and protect personal data from visitors to our website, https://successpositive.guru. Our aim is to provide transparency and comply with relevant regulations, ensuring you have a clear understanding of our practices.

Success Positive, LLC is a CFO advisory practice based in Buffalo, New York, dedicated to supporting special needs business owners and families. Through our Giving Back to Buffalo program, we offer affordable business mentoring to those who excel in their field but may need assistance with business operations. Leveraging artificial intelligence, we deliver comprehensive mentoring solutions that include automation, making our services accessible and effective.

By using our website, you agree to the terms outlined in this Privacy Policy. We encourage you to read this document carefully to understand how we handle your personal information and the measures we take to protect it. If you have any questions or concerns, please feel free to contact us through the information provided at the end of this policy.

Information We Collect

At Success Positive, LLC, we prioritize your privacy and are committed to being transparent about the data we collect and how we use it. We collect personal information from our website visitors in several ways, which are outlined below:

1. Personal Data Provided by You:
   • When you fill out forms on our website, such as contact forms or registration forms, we collect information including but not limited to your name, email address, phone number, and any other details you provide.
   • If you leave comments on our site, we collect the data shown in the comments form, as well as your IP address and browser user agent string to help with spam detection.
2. Automatically Collected Information:
   • Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit our site. They help us remember your preferences and understand how you interact with our website. You can manage your cookie preferences through your browser settings.
   • Log Data: Like many websites, we collect information that your browser sends whenever you visit our site. This may include data such as your computer’s Internet Protocol (IP) address, browser type and version, the pages of our site that you visit, the time and date of your visit, and other statistics.
   • Tracking Technologies: We may use beacons, tags, and scripts to collect and track information and improve our services.
3. Third-Party Data:
   • We use LeadConnector for managing our communications and lead generation. You can review their privacy policy here: LeadConnector Privacy Policy.

By understanding and managing the information we collect, we aim to provide you with a seamless and secure experience on our website. If you have any questions about the data we collect or how it is used, please refer to the contact information provided at the end of this policy.

How We Use Your Information

At Success Positive, LLC, we are committed to using your personal information responsibly and transparently. Below, we outline the purposes for which we collect and process your data, ensuring that it is handled in a manner consistent with applicable laws and regulations.

1. Providing Services: We use the information you provide to deliver and improve our services, ensuring they meet your needs and expectations. This includes responding to inquiries, processing transactions, and providing customer support.
2. Communication: Your contact information allows us to communicate with you regarding updates, newsletters, and promotional materials that may interest you. You have the option to opt-out of these communications at any time by following the unsubscribe instructions included in our emails.
3. Website Improvement: We analyze data collected from cookies and tracking technologies to better understand how users interact with our website. This information helps us optimize our site’s layout, content, and user experience, making it more accessible and functional for all visitors.
4. Compliance and Legal Obligations: We may process your personal data to comply with legal obligations, such as responding to requests from law enforcement agencies or other governmental bodies, ensuring that we operate within the legal framework applicable to our business.
5. Security and Fraud Prevention: Your information is used to enhance the security of our website and services, protect against unauthorized access or disclosure, and prevent fraudulent activities.
6. Analytics and Research: We use aggregated and anonymized data for analytical and research purposes, helping us gain insights into user behavior and trends, which guide our business strategies and decision-making processes.

The legal basis for processing your personal data includes your consent, the necessity to perform the services you request, compliance with legal obligations, and our legitimate interests in maintaining and improving our services, provided that these interests do not override your privacy rights.

If you have any questions about how we use your information or need further clarification on our data processing practices, please refer to the contact information provided at the end of this policy.

Cookies and Tracking Technologies

At Success Positive, LLC, we utilize cookies and other tracking technologies to enhance your experience on our website. These tools help us understand your preferences and how you interact with our site, allowing us to optimize its functionality and performance. Below, we explain the types of cookies we use and how you can manage them.

1. Types of Cookies Used:
   • Essential Cookies: These cookies are necessary for the basic operation of our website. They enable core functionalities such as security and network management. Without these cookies, the website would not function properly.
   • Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often and if visitors encounter any errors. The data collected is aggregated and anonymous, helping us improve the site’s performance.
   • Functionality Cookies: These cookies allow our website to remember choices you make, such as your language preferences, and provide enhanced, more personalized features.
   • Targeting or Advertising Cookies: While we do not currently display third-party advertising on our site, we use these cookies to track your visit to our website and other websites. This helps us understand your interests and may allow us to tailor content more closely to your needs.
2. Managing Cookies:
   • Most web browsers allow you to control cookies through their settings. You can choose to accept all cookies, be notified when a cookie is set, or reject all cookies. However, please note that disabling cookies may affect your ability to use certain features of our website effectively.
   • To learn more about cookies and how to manage them, you can visit www.allaboutcookies.org for detailed guidance.

By using our website, you consent to the use of cookies as described in this policy. You can adjust your cookie preferences at any time through your browser settings. If you have any questions about our use of cookies and tracking technologies, please refer to the contact information provided at the end of this policy.

Third-Party Services

At Success Positive, LLC, we collaborate with a variety of third-party service providers to enhance our website’s performance and deliver our services effectively. These third parties may collect, process, or store personal data as part of their service offerings. Below is a list of the third-party services we use, along with links to their privacy policies for your review:

1. Google Analytics: We use Google Analytics to gain insights into website traffic and user behavior. This information helps us improve user experience and optimize our content. Google Analytics collects data such as your IP address, browser type, and pages visited. You can review their privacy policy here: https://policies.google.com/privacy.
2. LeadConnector: For our communications and lead generation, we utilize LeadConnector. Their privacy policy can be found here: LeadConnector Privacy Policy.
3. WordPress Plugins: Our website utilizes various WordPress plugins to enhance functionality. Some of these plugins may collect user data for purposes such as spam detection or performance monitoring. For more information on data handling by specific plugins, please refer to their respective privacy policies, which can typically be found on the plugin developer’s website or the WordPress.org repository.

We are committed to ensuring that our third-party service providers adhere to high standards of data protection and privacy. We encourage you to review their privacy policies to understand how your data is handled by these services. If you have any concerns or questions about our use of third-party services, please reach out to us using the contact information provided at the end of this policy.

User Rights

At Success Positive, LLC, we are committed to respecting your rights concerning your personal information. We believe in providing transparency and control over your data. Below, we outline the rights you have regarding your personal data and how you can exercise these rights:

1. Right to Access: You have the right to request access to the personal data we hold about you. This allows you to receive a copy of the data we have and verify that we are processing it lawfully.
2. Right to Rectification: If you find that any of your personal data is inaccurate or incomplete, you have the right to request correction or completion of the information.
3. Right to Erasure: Also known as the “right to be forgotten,” you can request the deletion of your personal data where there is no compelling reason for us to continue processing it. This right is subject to certain legal obligations that may require us to retain data for specific purposes.
4. Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances, such as if you contest the accuracy of the data or object to processing.
5. Right to Data Portability: You can request the transfer of your personal data to another service provider, where technically feasible, in a structured, commonly used, and machine-readable format.
6. Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or when processing is based on our legitimate interests.
7. Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.

To exercise any of these rights, please contact us using the contact information provided at the end of this policy. We will respond to your request in accordance with applicable laws and regulations. Please note that we may need to verify your identity before fulfilling your request, to ensure that your personal data is protected from unauthorized access.

We are committed to handling your requests with the utmost care and attention, ensuring that your rights are respected and your privacy is safeguarded. If you have any questions or need assistance with your rights, do not hesitate to reach out to us.

Data Retention

At Success Positive, LLC, we are committed to managing your personal data responsibly and transparently. We understand the importance of retaining personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and meet our business needs. Below, we outline our data retention practices and the criteria we use to determine retention periods:

1. Retention Periods:
   • Personal data collected through forms, comments, and user registrations on our website is retained for as long as necessary to provide our services, respond to inquiries, or fulfill the purposes outlined in this privacy policy.
   • Automatically collected information, such as log data and cookies, is retained for a period that allows us to analyze website performance, enhance user experience, and maintain security. This period typically does not exceed 24 months, unless a longer duration is required for legal or regulatory reasons.
2. Criteria for Determining Retention:
   • Purpose Fulfillment: We retain personal data for the duration necessary to fulfill the purposes for which it was collected, including providing services, maintaining records, and supporting business operations.
   • Legal Obligations: Certain data may be retained for longer periods to comply with legal, tax, or accounting requirements, such as mandatory reporting and record-keeping obligations.
   • User Requests: If you request the deletion of your personal data, we will evaluate your request in accordance with applicable laws and this privacy policy, ensuring that any retained data is minimized and justified.
3. Data Deletion and Anonymization:
   • Once personal data is no longer necessary for the specified purposes or required for legal obligations, we will securely delete or anonymize the information. Anonymization involves transforming the data into a form that does not identify you personally.

We take your privacy seriously and are dedicated to ensuring that your personal information is retained only for as long as necessary. If you have any questions or concerns about our data retention practices, please do not hesitate to contact us using the information provided at the end of this policy.

Data Security

At Success Positive, LLC, we take the security of your personal information very seriously. We have implemented a range of technical, administrative, and physical measures to protect your data from unauthorized access, use, alteration, or disclosure. Below, we outline the key security strategies we employ to safeguard your information:

1. Encryption: We use industry-standard encryption technologies to protect sensitive data both during transmission and at rest. This ensures that your personal information is securely stored and transmitted over the internet.
2. Access Controls: Access to personal data is restricted to authorized personnel only. We have implemented role-based access controls to ensure that employees only have access to the data necessary for their job functions.
3. Regular Security Audits: We conduct regular security audits and assessments to identify potential vulnerabilities in our systems and processes. These audits help us stay ahead of evolving security threats and implement necessary improvements.
4. Firewall and Antivirus Protection: Our network is secured with firewalls and up-to-date antivirus programs to protect against malicious attacks and unauthorized access.
5. Data Anonymization and Pseudonymization: When possible, we anonymize or pseudonymize personal data to minimize the risk of identification and enhance privacy protection.
6. Employee Training: We provide ongoing training to our employees to ensure they understand their responsibilities in protecting personal data and are aware of the latest security practices and threats.
7. Incident Response Plan: We have established a comprehensive incident response plan to quickly address any data breaches or security incidents. This plan includes notifying affected individuals and authorities as required by law.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security. We encourage you to take precautions to protect your personal information when using our website, such as choosing strong passwords and keeping your login credentials confidential.

If you have any questions or concerns about the security of your personal information, or if you suspect any unauthorized activity or breach, please contact us using the information provided at the end of this policy. We are committed to addressing your concerns and ensuring the security of your data.

SMS Communications and Consent

At Success Positive, LLC, we value your privacy and are committed to ensuring that your personal information is handled responsibly. This section outlines how we collect and manage consent for SMS communications:

1. Collection of Consent:
   • We obtain explicit consent from users before sending SMS communications. This consent can be collected through various methods, including:
     • Online Forms: Users can opt-in to receive SMS messages by checking a consent box on our online forms.
     • Email Confirmation: We may send an email to confirm your consent to receive SMS communications.
     • Verbal Agreement: In some cases, consent may be obtained verbally, and a record of this consent will be maintained.
2. Purpose of SMS Communications:
   • SMS messages are used to provide updates, promotional offers, and important information related to our services. We ensure that all communications are relevant and beneficial to our users.
3. Opt-Out Options:
   • Users have the right to opt-out of receiving SMS communications at any time. Instructions on how to unsubscribe will be included in every SMS message we send.
4. Data Security:
   • We implement appropriate security measures to protect the personal information collected for SMS communications, ensuring it is not accessed or used without authorization.
5. Contact Information:
   • If you have any questions or concerns about our SMS communications or wish to withdraw your consent, please contact us using the information provided in the “Contact Information” section of this policy.

Changes to This Policy

Success Positive, LLC reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We are committed to keeping you informed about how we handle your personal information, and any changes to this policy will be communicated to you in a clear and timely manner.

1. Notification of Changes: We will notify you of any significant changes to this Privacy Policy by posting a notice on our website, https://successpositive.guru, and updating the effective date at the top of this document. In some cases, we may also send you an email notification if you have provided us with your contact information.
2. Reviewing the Policy: We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information. Your continued use of our website following the posting of changes constitutes your acceptance of those changes.
3. Effective Date: The effective date of this Privacy Policy is indicated at the top of this document. Any changes to this policy will become effective when we post the revised policy on our website.

If you have any questions or concerns about changes to this Privacy Policy, please contact us using the information provided in the “Contact Information” section below. We are here to help and ensure that you feel confident about how your personal information is managed.

Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to reach out to us. We are here to assist you and ensure that your privacy is respected and protected.

You can contact Success Positive, LLC using the following information:

• Email: [email protected]
• Phone: 716-247-5133
• Mailing Address:
  Success Positive, LLC
  4498 Main Street, Ste 4 #5151
  Amherst, New York 14226

We will do our best to respond to your inquiries promptly and address any concerns you may have regarding your privacy and data protection. Thank you for trusting Success Positive, LLC with your personal information.